GoClean

General FAQ

General FAQ

Is Goclean Halal?

Yes, We are Halal certified.

Dressing calories counted in the standard macro?

Our macro count based on the meals only. The sauce calories aren't included in the macro count.

How accurate are the calorie and macro counts listed on the meals?

Our nutritional values are calculated per batch during production and divided into individual portions. While we aim for consistency, slight variations can occur during hand-packaging. Please allow for a +/- 10% tolerance from the standard listed macros.

Can special request the delivery time?

If you wish to deliver on a specific time, there will be an additional charge of RM10/trip (within 10km, exceed than 10km will based on lalamove charges). Please notify us before making the order.

What if the delivery late?

Delivery solely based on weather and traffic. Our rider will try to keep up the pace and deliver before the said time zone. We are sorry if slightly delayed due to lots of uncertainty.

How frequent to change the menu?

We change the menu every day.

How to modify the order after submission?

Whatsapp us at 018-9189019 for the changes.

Can the meal last overnight?

GoClean meals are freshly prepared before the rider picks them up. We wouldn't suggest keeping them overnight. Please consume them within 2 hours after receiving them

How to customize the meal?

While we strive to accommodate special requests, we regret that we do not offer customization as a standard service. In cases of unintentional oversight, we apologize for any inconvenience and, unfortunately, do not provide compensation. Your understanding is appreciated.